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PROJECT TOPIC: DECISION MAKING PROCESS IN PUBLIC SERVICES (A CASE STUDY OF ORGANIZATION)

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CHAPTER ONE

INTRODUCTION

1.1     BACKGROUND OF THE STUDY

Decision making is a major responsibility of all administrators. It is the process of choosing from among alternative course of action.

It is also the process by which decisions are not arrived at but implemented (Ukeji et al, 1992). In line with submission above Miskel (1992) assent that until decision making is converted into action. It is only a good intervention.

A decision is the result of deliberation, calculation and thoughtful response to internal and external condition of the environment. Decisions reflect the organisation plans and the totality of decision gives direction to the organisation.

Decision making is one of the basic functions of the manager. It is the major function of administration or manager when at every state of management process, he makes choice among alternative course of action. The relevance of decision making to any organisation is captured by the above emphasis. As mush as we know, Nigeria is blessed with a lot of human and material resources that is expected to make the running conditions of the Nigeria to be above the poverty level.

The influence of the decision made by the administrators which are the manager of these resources goes a long way to see how these resources can achieve their importance. The problem of wrong decision making on the good policies of the government makes the rural dealer to suffer untold hardship. The basic amenities that they suppose to get. They are deprived of it because of wrong decision influenced by corruption party, mismanagement, misappropriation resulting from political influence.

1.2  STATEMENT OF PROBLEMS

Decision making is one thing that individual and organisation are involved in what happed at any point in time is as a result of once decision or the other. We have observe that despite the good policies and funds that are coming to the public service, we do not feel the impact on the local people. This study, therefore will look at the decision making process. The public services have see what the problem is, we will examine the factors infecting the decision of the public services. If they are that of wrong decision or the influence of the state and the federal government on the public services.


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