1.1 BACKGROUND OF THE STUDY
It has been acknowledged that job stress plays a role in employee performance. This nation has its root in what is called attention theory. Simply put attention theory asserts that the experience of stress has the effect of reducing on individual ability to concentrate on multiple tasks. Anyone who has worked feverishly to meet a deadline understands this relationship intimately. It has been “standard fare” in basic management training to point out that there exist some optimal level of stress below which employees are unmotivated and above which they are over whelmed. Unfortunately managers who attempt to find an optimal stress level for their work group frequently find their effort inconsistent result or downright negative results.
Stress is a universal element and persons from nearly every work of life have to face stress. The universality of stress is such that it is experienced by employees all round the globe and has become a major problem facing employers, particularly in developing nation where the employers do not realize the impacts of stress on employee productivity.
The work place stress is indeed a costly epidemic, Rebecca Maxan in her article published by FDU magazines in 1999 noted that three out of every four American workers described their work as stressful and the problem is not limited to those shores, in fact occupational stress has been defined as a “global epidemic” by the united nations international labor organization.
Stress is a factor in every one’s life. Particularly during major events such as marriage divorced or buying a home. But according to the Holmes-Rachs life event scale, which rates the level of stress caused by such event, many of the most stressful events are related to the work place firing business re adjustments, change in financial status line of work, trouble with the boss, varieties in work hours or conditions retirement and vacations.
Surprisingly, stress is not always a bad thing. It can stimulate creativity and productivity. According to Robert Osterman, professor of psychology at FDUS Tecnneck-Hackensack campus, “No one reaches peak performance without being stressed whether an athlete, an office worker or a manager” the natural pattern of human behavior is to experience a stress-causing tension and then return to a normal realized state. The problem occurs when stress is so over whelming or constant that this pattern is broken and that is to say that stress leads to old age. An internationally applicable measure of occupation stress develop by Osterman, named SWS for Situation (s) work (w) and self (s), encompasses all three dimension because Osterman says survey that only look at work factors are not giving the full picture” for factory workers, stress such as dealing with dangerous heavy equipment or working in an uncomfortable environment in contrast office workers are more likely to experience stress that is related to interpersonal relationship on job “people pressures” such as under supervision, tension among team members and fear aversion of conflict can cause stress “for many people, the core of their social life is the people with whom they work with” explains Ostermam” but work is not a socio situation to good relationship such as rumors and power play among executive who are comparing for the next promotion”.
Occupational stress is not related only to what goes on at work conflicts between the demands of the work place and of home life are increasingly common. According to a survey completed for the US department of labor, ten percent (10%) of people who are married or living with children less than 18 years experience several work-family conflicts and an additional twenty five percent (25%) report moderate levels of conflict. Definitely, every problem has a corresponding solution, hence some techniques can be implemented to prevent or reduce excessive stress. These techniques and their implementation constitute the process involved in stress managements.
1.2 STATEMENT OF THE PROBLEM
There has been increasing amount of talk about “employees stress” over the decades. Despite the availability of other companies within the environment of Afikpo North Local Government Area, the employees or the workers experiences allot of stress on workers’ productivity in an organization or firm. This research is aimed at understanding and bringing out an encompassing view of stress and its relationship with employees performance (productivity). The researcher thus will give an over view of work stress, productivity and their inter-relationship in an organization. Hence, the effects of stress on workers’ productivity. Lawal (2006:10) this is the type that leads to anxiety depression, frustration, fatigue and low self-esteem.
Behavioral effects: This is the type that leads to accident proneness, substance abuse impaired speech, restlessness and forgetfulness. Cognitive effect: this is the type of stress effects that affects our through process lead to difficulty or fear of meaning discussion forgetfulness hypersensitivity mental blocks and difficult concentrating and thinking clearly and this may be intensified by substance abuse.
1.3 OBJECTIVE OF THE STUDY
The study is aimed at indept analysis of the work place stress. Hence, understanding its effects on productivity.
Therefore the objective of the study include:
1.4 RESEARCH QUESTION
The questions that will asked in this research to enable collection of the required data for the study will include:
1.5 SIGNIFICANT OF STUDY
1.6 SCOPE OF THE STUDY
The researcher narrowed down the study to a particular organization, Edwin and Emmanuel table water Afikpo North Local Government Area of Ebonyi State.
1.7 LIMITATIONS OF THE STUDY
Definitely the study is not without limitations, the limitations includes the following
1.8 DEFINITIONS OF TERMS