1.1 BACKGROUND OF THE STUDY
Standard trust bank PLC commercial operations in August 1997 as a commercial bank with five business offices driven by a board of directors, a management team and staff focused on revolutionizing the Nigerian banking industry. Following the resolution of the board of directors at an extra-ordinary general meeting on 19th July 2002, the bank because a public limited company (PLC). From the humble beginning, they have been able to record modest achievements, which makes the today one of the leading banks in Nigeria.
Standard trust bank remains one of the most stable and consistently growing backs in the country. Efficient assets actualization and management resulted in the growth of balance sheet size from #984 million in 1997 to #21,343 billion in 1999 and #69,945 billion by the and of 2001/2002 financial year. The bank has a full range of banking services and products provided to delight their customer. They include personal/corporate saving account, standard care account, personal/corporate current account. Domiciliary account standard flexi-fixed account and so on.