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PROJECT TOPIC: THE ROLES OF ADVERTISEMENT IN NIGERIA BANKING SYSTEM (A CASE STUDY OF SKYE BANK PLC)

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CHAPTER ONE

1.1 BACKGROUND OF THE STUDY

          As human approaches 21st century with it owe-inspiring problems and opportunities company’s institutions and nations continually centre their attention on the growth of marketing sectors. In the years gone by there had been agrarian economy where people were self sufficient. With time however, division of labour set n contemporary society have now evolved specialized sectors as the banking sector the focus of this research work.

          The immense of marketing in the banking sectors has for long been obvious what more there in Nigeria content with the coming of colonials along with their European culture featuring the establishment of African Banking Corporation in 1892. Then, it was shouldered with the function of distributing England notes (pounce sterling) in 1894. Commercial Banking activities began when Bank of British West Africa (BBWA) now First Bank of Nigeria Plc began operation in Lagos. Among many other banks that commence they were bank of America also known as Savana Bank then before liquidation as is well as Skye Bank Plc.

From the onset these banks have to rival the pre-existing traditional institution using. The fad of that time was News paper and radio which gave these banks competitive over the traditional institutions of using via advertisement. This seems a form of marketing communication to stimulate sales.

At this point, the emphasis of the pre-dominance of banks and other related financial intermediaries as commercial banks mortgage institutions e.t.c. is quite observable in any economic development of importance arc the laudable role they play in saving mobilization and surveyors of credits like every other business enterprises, they as well parade some product and services ‘which contribute to the economy of any country.

THE PRODUCT RANGE INCLUDES:

FINANCIAL ASSISTANCE

- Personal Loans

- Overdraft Loans

- Project Finance

- Loan Syndication

- Share loan Scheme

FINANCIAL ADVISORY SERVICES

- International Banking

- Exports

- Imports

- Dominance Accounts

- Remittance

- Specialized Schemes

- Agricultural Finance

- Housing Loan Schemes

- Warehouse Finance

- Bonds/Guarantees.

In as much as bank keep on offering their products and services they need to undertake special efforts to inform and persuade potential market towards patronizing in their favour. However, the evolving circumstances have posed many challenges on banks management. In the 1970’s the idea of rural banking scheme laws introduced by the Central Bank to discourage the inclination of banks toward urban orientation during the course to the ripple in the sake of this policy, the market place ‘was stirred by aggressive selling through serious advertisement medium undertaken by banks then Radio took the lead in the different media because of its fastest reach than other in rural areas.

It was not until the 1980’s and afterward that marketing made its full entrance into banking operation in Nigeria the Federal Military Government put up failed bank noted as well that the introduction of SAP Structural Adjustment Programme in 1986 played a positive role in increasing the number of banks, the reason is in the objectives of SAP, for its desire was to deregulates the economy and achieve economy recovery through the interplay of monetary satiable like money supply, interest rates etc hence by 1997. the number of licensed banks had gone up to 120 (excluding the development of specialized banks like NIDC, NBCI, NACB) the people banks finance houses e.t.c observable in this step increase in banks number is the entrance of new generation banks. Therefore, with this high number of stiff competition becomes the plight of banks.

The traditional big four had their domination, United Bank for Africa, Union Bank, First Bank and Skye Bank changed offered cheque encashment, saving deposit e.t.c and high tech marketing communication of course their regulations were inter put up but already the wheels of high tech advertisement has been set rolling and the role it plays, as marketing communication medium is immeasurable. Actually, advertisement is regarded as the marketing press visible feature in any form of non-personal presentation of product service or ideas by an identical sponsor is referred to as advertisement. These advertisement could either be on Radio, Television, Newspaper, Magazines, Billboard e.t.c. it can further be said that advertisement is investment which is properly conceive and executed that bring gratifying returns.

1.2 STATEMENT OF THE PROBLEMS

Banking business and the banking industry generally faced with certain problems in marketing their banking services. Among these problems are:

      I.        Low quality product (service):- the quality so services provided by the financial institutions (banks) these days are very low quality.

    II.        Inadequate promotional activities:- promotional activities like advertisement and publicity are still lacking people have not been quality enough on packages available from these financial institution.

  III.        Unappealing price:- users of the services of the bank usually consider the prices charged by these institutions for their services not appealing.

1.3   RESEARCH QUESTIONS

The focus of this topic is to identify the effects and role of advertisement in Nigeria Banking Industry. Hence in the cause of the study effort has been made to find solution to the following problem.

1. What is the historical background of role and advertisement in Nigeria banking industry?

2. What are the developments of advertisement?

3. What are the main purposes of advertisement?

4. What are the various advertisement media?

5. What are the implications for the banking industry?

1.4   OBJECTIVES OF THE STUDY

The starlight of this research study is focused on the role played by advertisement stimulating demand for bank service and related products. It is on the premise of marketing communication that this study precedes. Actually banks adopts the concept and practices of marketing the quality of promotional communication to the market increase media base expands message context changes and responsibility for bank communication tends to rest with specialist.

With the globalization of business activities around the world the banking industry face more challenges the industry has been involving a number of strategies in order to effectively manage market and improve its banking service getting increasing tense that business organizations are seeking to gain the attention and ultimately the patronage of customer/customers.

Banking business and the banking industry generally in Nigeria has witness some changes and or improvement in the nature scope structure and method of doing business more so in the past two decades. Similarly the banking public for services all these changes have impliedly brought about new culture altogether from this premise the following underlined the motive of this study

1.   How to identifying the various types of advertisement applicable in marketing communication in banking operation (industry).

2.   Investigating the appropriate of advertisement and its chose types of the basic business mission which shapes and guided their strategies actions.

3.   Calculating advertisement strategies considering the variable in the market environment predominant in the issues.

From the above, the study shall be useful to the extent that it will help marketers to determine expected sales return from advertisement expenditures. As well it shall assist in the determination on appropriate marketing mix that optimize sales and reduces marketing expenditure more so, considering the extent to which advertisement is intended to.

1.5 RESEARCH HYPOTHESIS

The general hypothesis that will be tested in the course of this project is as follows:-

Ho: The Roles of advertisement has no correlation with profitability and efficiency in Nigeria banking system.

Hi: The Roles of advertisement has correlation with profitability and efficiency in Nigeria banking system.

1.6 SIGNIFICANCE OF THE STUDY

This section will examine the significant of this study in respect to surrounding circumstances. Noticeable light will be throw on such issue how does advertisement add to good and service the increasing interference of government as a shareholder in banks and their operation e.t.c

In the recent past precisely the past decade the banking industry has been witnessing a transition from being provides of a limited range of customer and specialist service such as current and saving account in banks to a broader provision of financial services. Hence, there has been a convergence of the laps and range of financial services which they promote and sell; universal banking and ordinance enacted by federal government gives legal banking to this hence the competition in the wake of this de development as merchant bank now introducing and marketing services initial the domain of commercial banks such as IMB’s Intercontinental.

Diamond fund and NAL’s previous earning paper (PEP) this development points to one thing that banks especially commercial banks have to be innovative and responsiveness hence the new trends of separate marketing department with efforts concentrated on marketing communication advertisement.

The business environment especially banking business of today is changing very fast, it is demanding for more profits improve customer’s turnover of its teen resources as well as setting vision of breakthrough performance in competitive environment. The conclusion significance attributable to this study

Is the imperative application by which government ensures conformity to guidelines as stated by Central Bank of Nigeria emphasis of the need for a study of advertisement in case study of this research discuss is strictly adherence to this regulation.


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