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PROJECT TOPIC: IMPACT OF EMPLOYEE'S PERFORMANCE APPRAISAL IN ACHIEVING ORGANIZATIONAL GOAL (A CASE STUDY OF ZENITH BANK, OFFA)

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CHAPTER ONE

INTRODUCTION

1.1   BACKGROUND OF PROBLEM

Every organisation whether profit oriented or not, has a set objectives which all the employees and the employer must strive to achieve to ensure the success and continuity of the organisation. However, the effect of their individual efforts to this end may not be equal and may be direct or not. But if any of them lies behind and become ineffective the entire organisation will be severely affected (Armstrong, 2006).

This situation calls for the need to have a set standard at each level of the Organizational structure to check and appraise the performance of these employees by their successive superiors. This objective standard will be in relation to the level of the employees in the organisation structure as the expectation from each employees depend o his position in the level of the organisation structure.

Taylor. (2000), urged for the establishment of performance standard. This was aimed at determine the employees productivity as their performance could be measured. According to him, he that could perform up to the established standard will be given bonus. On the other hand, employees that could not meet up the set standard will be encouraged and subjected to training to improve and when they failed to improve, he will be penalized by demotion or will be laid off (Barnett, 2005).

As stated earlier, every organisation has an objective to achieve. This is made possible by the collective effort of the entire employee in the organisation. But employees will make little or not effort of all the employees in the organisation. But employees will make little or not effort towards achieving that goal unless every bit of their effort will be taken not of, and that they are praised and regarded for their outstanding performance (Celestine, 2008).

It is through the instrument of performance appraisal that these requirement of the employees could be met they would do their best in expectation of a greater reward.

By defining, performance appraisal in the analysis and evaluation of individual workers performance and productivity based on the objectives set.


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