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PROJECT TOPIC: APPRAISAL OF COMPUTER TECHNOLOGY IN BANKING INDUSTRY

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As Information Technology is vital in banking today, it becomes imperative for banks to realize its impact on operational performance in order to justify capital investments. The objective of this work is to examine how the adoption of Information Technology affects the operations of commercial banks in terms of effectiveness, efficiency, competitiveness, customer base and globalization of the bank. The research methodology involved reviewing the existing network design of the investigating bank and comparing it with the proposed network design solution. The design and simulation results of work revealed that Information Technology led to increase customer satisfaction, improved operational efficiency, reduced transaction time, better competitive edge, reduced the running cost and ushered in swift response in service delivery.


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