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PROJECT TOPIC: A DELPHI STUDY ON MANAGEMENT INFORMATION SYSTEMS (MIS) MODEL FOR DECISION-MAKING IN SOUTH-EAST NIGERIA UNIVERSITIES

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CHAPTER ONE

INTRODUCTION

BACKGROUND OF THE STUDY

Information and Communication Technology (ICT) consists of electronic systems used for information collection, processing, storage and retrieval. ICT consists of hardware, software, networks and media for collection, transmission and presentation of information (Pulkinen, 2004). Information occurs in different forms such as voice, data, text and images.

ICT is used to communicate, create, manage and distribute information. It includes the newer digital technologies of computers, internet, e-mail, World Wide Web (www), wireless and the older technologies of print, radio and televisions (Pulkinen, 2004). ICT brings about new opportunities as well as new risks for the goal of sustainable development. Over the last years, the use of ICT in all sectors of education has increased dramatically and continues todo so (Farrel and Wachholz, 2003). Digital technologies have fuelled exponential growth in the society’s ability to generate, exchange and consume information. ICT comprises those technologies that are used for accessing, gathering, processing, and presenting information for decision-making.

Modern university education and administration now depend on robust programmes of Management Information Systems (MIS) to support and facilitate teaching, learning, research and management. MIS involves the collection, processing, analyzing and dissemination of educational data and information and making them available to educational administrators on a timely, routine, reliable and predictable basis for decision-making.MIS,according to Lucey (1989), is a system using formalized procedures to provide the management at all levels in all functions with appropriate information, based on data from both internal and external sources to enable them to make timely and effective decisions for planning, directing and controlling the activities for which they are responsible. Similarly, Boorne (2002) defined MIS as a structured, interacting complex of persons, machines and procedures designed to generate an orderly flow of information for use as the basis for decision-making in an organization. MIS, therefore, is a system that collects, processes, analyses, stores and disseminates information for educational planning and decision-making in the universities.

The growth of information systems services in Nigerian universities began about 1990 with the World Bank intervention to improve the institutional capacities of Nigerian universities (National Universities Commission (NUC), 1991). The specific focus of the intervention was on Management Information Systems (MIS), specially designed to meet the information needs of the managerial staff as they make a variety of decisions for the effectiveadministration of the universities. In Nigerian universities, MIS is designed to achieve the following objectives ׃ to standardize the system of obtaining reports and statistical information , ensure that such information are accurate and timely , and organize such information for planning and decision-making in order to improve utilization of resources (Fadekemi &Ajayi (2007).The National Universities Management Information Systems (NUMIS) developed by the National Universities Commission (NUC) focused only on three major areas namely, student records, staff records and financial records (NUC, 1991).

NUMIS was originally implemented using Dbase as a single package running on one system.

The NUMIS main structure consists of five (5) phases; Data entry, Data update, Query, Reports and File maintenance.

These phases are linked up with modules like staff and students’ entities, finance, reference tables, students and staff lists, student and staff information. Despite the implementation of NUMIS in the universities, it has not been adequately utilized in decision-making process in Nigerian universities (Ajayi, & Omirin, 2007). NUMIS has not been adequately utilized in decision- making in universities in South- East, Nigeria.


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