1.1 Background to the Study
From the time immemorial, communication has been an everyday process in all fields and between all people. It is a fundamental tool of relating to different people. Hicks and Gullet (1975) have broadly stated that communication necessitates co-existence of people in the world. They further say that through communication, people share knowledge and combine efforts and this enables them to develop and expand their store of knowledge, technology and culture. Communication serves as a linking process by which parts of a system are tied together. The importance of communication to human life cannot be overemphasised, for without communication, no society can exist, no social structure can form or endure, since communication is the fundamental social process permeating all aspects of social life. Michael (1992) in his study on Development and Communication explains that without communication no organised action is possible. Social systems can only form and endure if the participating persons are linked to each other by communication.
The survival of any organisation depends on effective communication. Effective communication is therefore a prerequisite for a school to achieve its objectives. Without effective communication among the school administrators, teachers and students, disharmony and poor working environment may result. Luthans (1989) in his studies has pointed out that organisation ineffectiveness arises partly out of the difficulty in the exchange of information between the members at various. Some managers believe that poor communication wastes more time and money than any other organisational problem, as communication has such a vital influence on the success of any organisation.