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PROJECT TOPIC: ASSEASSESSMENT OF RESIDENTS HOUSING SATISFACTION DETERMINANTSSSMENT THE DEGREE OF EFFECTIVENESS OF OUTSOURCED FACILITY MANAGEMENT IN NIGERIA OIL AND GAS FIRMS OF THE DOWNSTREAM SECTOR USING USER SATISFACTION INDICES

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CHAPTER ONE

1.0 INTRODUCTION

1.1       BACKGROUND OF STUDY

The availability and quality of housing has a significant impact on people's lives, affecting choices of work and transport needs, as well as the quality of life. With rates of household formation continuing to increase, housing demand stimulated by the buy-to-let market, and housing supply remaining largely static, there are significant shortages of suitable housing in areas of population pressure. (Davis & Everest, 2004).Market forces in housing are complex, driven by incomes and house prices, demographics and social change, and economic factors including employment and consumer confidence. Despite rising prices, the supply of new housing into areas of high demand has not increased significantly. House building is a high risk enterprise and developers will take a conservative approach, in order to avoid being exposed to a falling market.

In Lagos State, house developers are faced with challenges like constraints on the supply of land, house builders and limited development capability in terms of finance and management resources. The dense mixed-tenure schemes promoted by planning policy and the need to optimize land value are more complex to develop, particularly in terms of planning, design and relationships with local authorities. Finance requirements are also greater, with significant upfront investment in construction not being recovered until relatively late in the development programme, further constraining development capacity. These constraints have affected the provision of low-cost housing estate for the residents of Lagos State. Provision of low-cost housing estates considers their closeness to the shopping centres (Opoku and Abdul-Muhmin, 2010). It pays proper attention to the management of support and public facilities to enhance residential satisfaction of the inhabitants and also adopt a policy to build different sizes of units to cater the needs of residents with large families in order to enhance quality of life of low-income urban community in the country.

This research study will provide an assessment of public low-cost housing provision in Lagos State. The focus of the study is on determining what is actually required to have adequate supply of low-cost housing that is affordable and give resident’s satisfaction, with dwelling unit support services, followed by public and neighbourhood facilities than dwelling unit features and social environment. Findings from a study by (Mohammad, Mansor & Yong 2010) on the assessment of residential satisfaction in newly designed public low-cost housing in Kuala Lumpur, Malaysia revealed that residential satisfaction index like improved security management control, perimeter roads and proper waste management system has high positive correlations with dwelling unit features, social environment, support services and public facilities, and low positive correlation with neighbourhood facilities. Socio-economic attributes of the residents such as age, family size, working wives, previous residence are negatively correlated with residential satisfaction, whereas residents' race, employment type, floor level and length of residency are positively correlated with residential satisfaction.



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