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PROJECT TOPIC: RETHINKING PUBLIC SERVICE MOTIVATION FOR INCREASE EMPLOYEES PERFORMANCE AND RETENTION A CASE STUDY OF OFFICE OF THE ACCOUNTANT GENERAL SOKOTO STATE

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CHAPTER ONE

BACKGROUND OF THESTUDY

One of the major problems confronting management today is that of motivation to perform assigned task to meet or surpasses predetermined standard. Motivation is that energizing forces that induces or compels and maintains behaviors. Human behaviour is motivated it is goals directed. It is not easy to motivate an individuals, for the success of any motivational effort depends on the extent of which the motivator meets the needs of the individual employees for whom it is intended. Motivation is an internal psychological process whose presence or absence is intended from observed performance. Motivated workers tend to exercise quarter initiative and direction, courage, energy, and the persistence to optimize goals; a motivated person takes action and does what ever is needful to achieve his or her goals. Motivation becomes strong, when you have a vision, a clear mental image of where you want to achieve, and also a strong desire to manifest it. In such a situation, motivation awakens inner strength and power, and pushes you forward making your vision a reality; as such rethinking public service motivation increase employees performance and retention.

With reference to Nigeria motivation was introduced to increased performance and productivity. The development of any organization very much depends on effective employees motivation, motivation was introduced because of the following reasons which include among others; rewards are a great motivator. In fact, much of what we do in life is motivated by a reward of some kind, whether intrinsic or extrinsic employees motivation in an organization increase confidence and job satisfaction, if you are out of shape or overweight, it can take a lot of courage to start an exercise routine; an organization will not be able to achieve their goal effectively but motivation brings about goal effectively but motivation brings about goal achievement; it exercise hasn’t been enjoyable for you, it’s time to find a way to make it fun. Everyone likes doing things to enjoy. You might have running but enjoy swimming or riding a bike: motivation also changes the behaviour of an employee towards increased performance and retention; motivation enhance group dynamism and craft a good relationship between job and employee.

In spite of all these reasons mentioned, there are a number of problems affecting public service motivation among these problems include, in Nigeria today lack of proper managerial knowledge, economic depression and high rate of unemployment have made most workers subject to

themselves, to deplorable working condition, which of course one the catalyst of low performance, managers in most of the organization are aware of the situation in the labour market, and as such went to capitalize on that to subject workers to deplorable working condition. It is when one is satisfied both physically and psychologically that such a person can perform his best. There fore intimidating workers or threatening to back can only worsen the situation, in Nigeria most at times, the pay given to a worker is not commensurable to the type of work done. Low performance which comes as a result of job dissatisfaction is always basis of or conflict between organization and workers. Another problem facing public service motivation is poor leadership style, public service motivation is also affected by negative. Re-enforcement an job enlargement.


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