CHAPTER ONE

1.0       INTRODUCTION

1.1        HISTORICAL BACKGROUND OF THE CASE STUDY

In every fact of business, be it profit or nonprofit oriented, the owner of such business concern must focus on techniques to create awareness for its products, services and ideas. For a system of transaction to take place, marketing thus call for more than developing a product, pricing and making it readily accessible to the target market. As firms make good product, they must inform consumer of the products and carefully position these in the consumer’s mind. And to do this, they must use a mass promotion tool called promotional mix.

In the modern economy with dispersed large population, interpersonal communication especially between producing units and their customers is no longer tenable. Hence promotional mix help to stimulate and sustain the vigor and momentum of economic activities through the enhancement of the consumption behavior of the citizens. Also the image of a company is enhanced through the establishment of reputation for trustworthiness of progressive and social responsibility brought about by promotional mix in the minds of both actual and potential customers. But the extent promotional mix is packaged and the awareness created will make the difference both positively and negatively on the intention of gofidr of such business. Promotional mix plays a great role in a nation’s development as the reaction to any customer towards any product or service is enhanced by advertising. The key point of every organization is to sell its product and this can only be done successfully through an advertising campaign.

Promotional mix beyond any drought started as early as 1861 through town criers, local sign post and through local song instruments. (Onyebunagu 1983: 27).

Promotional mix involves four elements, the source, massage, channel and receiver. The source is represented by the advertiser who produces on advertisement which is the message through mass media (communication channel) then to the target audience which is the receiver. The vital part of communication known as facebook is measured in terms of sales realized. Promotional mix intervenes in nearly all aspects of economic and cultural lives. It highlights and stimulates certain vitality in production and trade. Promotional mix give industries, companies like Nigeria airways faster access to the market for the introduction of new products and services and reinforce consumer awareness for the existing products. It also tries to transmit feelings, commitments and convictism as well as to transmit them persuasively. For promotional mix to meet it goal it most have a purpose.

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