CHAPTER ONE
1.1 BACKGROUND OF THE STUDY
The world of business today is rapidly changing and only a fast growing organization and individual keeps pace with these changes.
Perhaps, the complexity involved in business activities technological changes makes business executives or individual to go to bed late and wake up early. As such for survival and growth of small-scale enterprises, specialist and experts work extremely, using research on marketing as a source of collecting vital information which will lead to the success of small-scale enterprises.
In respect of information gathered, research also analyzes channels of distribution and making communication net. In addition, the economic crisis have created ken completion among enterprises have to consciously adjust to the changing need of the society.
Marketing research is a fact-finding process logical and essential for successful marketing in good decision making and adaptability.
1.2 STATEMENT OF THE PROBLEM
It is important for small-scale enterprises to understand and fully appropriate the importance of the principles of marketing research.
From experience small-scale enterprises are provided to suit the need of customers by providing a service and products that are desired by the customers.
This can be properly achieved through marketing research. in practice, there is virtual neglect of the customers who should be their focal points of satisfaction.
a. Is the application of marketing research to small-scale enterprises effective and efficient in identifying area where bad policy and bad decision are taken?
b. Is there any specific or significant difference on the level of product in Global Soap and Detergent Nigeria Limited and other small-scale enterprises?
c. Is there room for improvement on the performance of Global Soap and 1etergent Production and or the manner in which services are offered?
d. Will marketing in which research information and initiative on small-scale enterprises are applied be able to identify the present desire of the customers, such that the enterprises will keep pace with changes, grow and develop very well.
1.3 OBJECTIVE OF THE STUDY
To this end, the main objectives are to examine marketing research as a variable used for the success of small-scale enterprises and objectives of this study are as follows:
a. To examine the probe involved in application of marketing research in small-scale enterprises.
b. To examine the relationship between decision-making and marketing research.
c. To examine the scales of activities whether if conforms with the existing companies target market and also an aspect of marketing research.
d. To examine the external environment of small-scale enterprises within which it operated and also putting into consideration economic environment at present and future.
e. To examine the prices and output of small-scale enterprises in different market situation.
1.4 SCOPE OF THE STUDY
The scope of this research work is to highlight the importance of marketing research as a variable for a successful small-scale enterprise. It also dwells extensively on the relationship between decision making, marketing research is applied to small-scale enterprises with reference to Global Soap and Detergent Industry Limited, Ilorin, Kwara State.
Moreso, this research also study the external environment and its operation in a highly competitive Nigerians up coming small-scale enterprises and the effect of those competitive action on small-scale enterprise. a. To examine the probe involved in application of marketing research in small-scale enterprise.