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PROJECT TOPIC: IMPACT OF MODERN OFFICE EQUIPMENTS ON SECRETARIAL PERFORMANCE (A CASE STUDY OF BORNO STATE MINISTRY OF HEALTH)

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CHAPTER ONE

INTRODUCTION

1.1 BACKGROUND OF THE STUDY

        The use of modern office equipment is inevitable to offices in this modern era- until the 15th century. Before the advent of typewriters, publication of business documents was a difficult job and bored mostly to secretaries because everything has to be handwritten.

        With time and technological growth, business organizations witnessed information overload due to over increasing commercial transactions. Business therefore, needs technology to turn out words effectively, efficiently and continuously.

These days, the world of work is changing fast, as we approach  the new millennium modern equipment are fast replacing manual machines in  the workplace, computer automated machines have gradually taken the work of men. With the level of sophistication and cut throat competition in our society, nobody is resting on their oars in the new technological age.

Before now, most employers of labour needed all kinds of categories of workers. Some were trained on the job, while others came as experts. In the factories, people were employed in their thousands to do all kinds of jobs. Production machines, acquired long age, took time to warm up for use while workers took their turn in churning out the large number of workforce.

        Most management, employers of labour are of the view that the introduction of high technology to the workplace has made the work easier, faster, saves time and cost, especially on overhead, better than employing a multitude with no result.

        Again, with the introduction of new technologies, business men have been saved from carrying huge sums of money all over the place, the advent of electronic fund transfer is a pointer to this topic.

        The use of internet, E-mail, pagers, digitized telephone services, mobile phones, answering machines have made the job of executive, top managers less cumbersome and communication gap has been bridged with the popularization of these gadgets. Business and transactions can be discussed through these services. 

        Even in terms of society for the workplace it is common feature in some big organization to mount circuit television, to monitor movement of people. Big time executive also use close circuit television to wade off intruders and those they don’t want to see, with this, productivity is thus enhanced.


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