CHAPTER ONE

BACKGROUND OF THE STUDY

. INTRODUCTION

The country Nigeria despite her well endowments with both natural and human resources, unfortunately, her health indices are embarrassing. One of the reports of the World Health Organization (WHO) available also negate the past and present administration avowed commitment to the fundamental rights of Nigerians access to quality healthcare as enshrined in the 1999 constitution. For instance, the country’s health system ranks 197th out of 200 membe nations of the World Health Organization (WHO) Enogholase (2010). The infant mortality is 103 per 1.000 live births, while maternal mortality is 800 per 100,000 live births (National Population Commission) cited in (punch, January 7, 2009). This is an indication of pertinent and burning issues affecting the healthcare systems of the country.

For instance, overall management weakness, technical incompetence, poor attitudes and behaviour of health staff and poor record keeping are some of the several indicators of the poor quality of health care delivery system in Nigeria (Chrisv, 2007). One of the key issues raised in the study by (Chrisv, 2007) is the hospital record system which is the focus of this study, critically looked at the manpower, workers efficiency and motivation, health information and record management with the application of Information and Communications Technology (ICT) in Nigeria Health Facilities.

Today, new technology has brought significant changes in health sector (Bates, 2005). In their studies, Harden (2002) and (Davis and Harden, 2001), believed that health services has also undergone profound changes due to recent technological advancements. Furthermore, health services providers particularly in the developed countries, has invested heavily in Information and Communication Technologies (ICT), not only to deliver health care, but to improve the quality of services that health professionals provided.

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