ABSTARCT

The research work was carried out to find out the role of due process in organizational performance (a case study of Akwa Ibom state civil service commission). The study used survey design technique, the population of the study consisted of 400 staff which Yaro-Yemen formular were used to determined while used to determined the sample size where were 200. Both primary and secondary sources of data were used to collected the required information. The questionnaires were analyzed using simple percentage and the hypothesis were tested with chi-square at (5) percent level of significance. The major finding of the study were that following due process enhances organizational performance were based on the analysis of data collected from the different questionnaire administered to senior staff, middle, junior staff in the organization. The conclusion was that it is necessary to maintain due process in order to enhance organizational performance. The researcher recommended that the role of due process in organizational performance top management should ensure  that due process is properly followed in making policies in the organization in order to achieve efficiency in staff performance.

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