CHAPTER ONE

1.0       INTRODUCTION

Survey, in statistics, is a method of collecting data in which people are asked to answer a number of questions (usually in the form of a questionnaire). An opinion poll is an example of a survey. The reliability of a survey’s results depends on whether the sample of people from which the information has been collected is free from bias and sufficiently large Online Survey System for telecom is used to investigate different aspect of telecommunication.

Telecom is so important to the world’s activities. People who are

separated by distances can effectively and conveniently reach one another to do business together through telecom. This is therefore very necessary that every government provided enough and adequate telecom for it’s citizens so that they will have a sense of belonging in the Global world.

The so-called western countries are where they are today because they realized

the importance of telecom and followed it up with better (good) approach. The major problems in the so-called under developed countries are their nonchalant effect on the economy.

Our country Nigeria is still in the “dark” age because they have failed to appreciate and fully embrace telecom in its fullness. The sole telephone line subscriber (NITEL) in Nigeria today had failed to provide enough lines for its citizenry and the available ones are not distributed equally so that every citizen will have a share of the “essential commodity”.

The mode of telephone lines survey by NITEL is inconsistent and unreliable in the sense that NITEL has failed to strictly follow the criteria laid down by it’s management in Online Survey. Recently, NITEL has cut down it connection fees but problem of Online Survey still persists. This why I chose to write this topic with a view of the coming out with a lasting solution to the work on the neck of NITEL, which affects the country today and it decreased the rate of development.

1.1       STATEMENT OF THE PROBLEM.

Lines that are available in the nation today are not enough to serve the teaming population and among the available line, many are faulty because of lack of maintenance. Our government is not given enough funds to NITEL management.

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