CHAPTER ONE

1.0 INTRODUCTION

Computer based continuous assessment system is used to track the performance of workers. The information concerning their working ability and effect are recorded for management use. In the contemporary times some organizations in Enugu urban been enjoying a situation of high productivity, efficiency in their work performance while some have not been able to find their feet. The situation becomes more glaring when taken a look at the private organization. However, situation study have shown that the purpose of every organization which he tends to realize. The ability to understand why workers behave the way they do and the ability to motivate them to behave them to behave in a specific manner are too interrelated which can affect the performance of workers, for any organization that are involved in the actual production of goods and services to function at full capacity the subordinate i.e the workers must be satisfied. This calls for the concepts of motivation. Motivation is not manipulation it is about understanding the need which prompts employees in organization to do things and provide ways of helping. According to Donnelly (1992-308). Motivation is defined as all those inner striving conditions described as wishers, desires, drives etc. It is an inner state that activities or more. He further explained that from a managers perspectives, a person who is well motivated usually work hard and have selfdirected behaviour towards important goals. And Pearce (1991-393) state that “when a persons performance is determined to be unsatisfactory, low motivation is always considered to be problem”. Therefore this research work is designed to assess the effect of motivation on the performance of the workers in Nike Lake Resort (Proten Hotel) Enugu. This effect high productivity in any organization. Computer programmers have gone ahead to write a program to assist in the documentation of continuous assessment information in a personnel office.

1.1 STATEMENT OF PROBLEM

The phenomenon of low productivity and inefficiency crates a lot of problem in business organizations. No business organization can achieve its set objective in terms of profit, survival, continuity and the ability to complete favourably with the organization when its workers are not performing as expected. Researches have shown that the major reason why workers in business organizations perform below expectation is as a result of not being adequately motivated. As a result of the above, the researcher is looking into various means through which business organization can motivate their workers towards performing well and the effect of motivational strategies can enhance the performance of the workers in Nike Lake resort (Proten Hotel) Enugu. The need arise for the development of computer based continuous assessment system.

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