CHAPTER ONE

INTRODUCTION

Multimedia Tutor is similar to the experiential model of learning. The adherents of experiential learning are fairly adamant about how we learn. Learning seldom takes place by rote. Learning occurs because we immerse ourselves in a situation in which we are forced to perform. You get feedback from the computer output and then adjust your thinking-process if needed. Unfortunately, most classroom courses are not learning systems. The way the instructors attempt to help their students acquire skills and knowledge has absolutely nothing to do with the way students actually learn. Many instructors rely on lectures and tests, and memorization. All too often, they rely on “telling.” No one remembers much that’s taught by telling, and what’s told doesn’t translate into usable skills. Certainly, we learn by doing, failing, and practicing until we do it right. The computer assisted learning serve this purpose.

If the learning environment is focused on background information, knowledge of terms and new concepts, the learner is likely to learn that basic information successfully. However, this basic knowledge may not be sufficient to enable the learner to carry out successfully the on-the-job tasks that require more than basic knowledge. Thus, the probability of making real errors in the business environment is high. On the other hand, if the learning environment allows the learner to experience and learn from failures within a variety of situations similar to what they would experience in the “real world” of their job, the probability of having similar failures in their business environment is low. This is the realm of simulations-a safe place to fail.

The appearance of management science software is one of the most important events in decision making process. OR/MS software systems are used to construct examples, to understand the existing concepts, and to discover useful managerial concepts. On the other hand, new developments in decision making process often motivate developments of new solution algorithms and revision of the existing software systems. OR/MS software systems rely on a cooperation of OR/MS practitioners, designers of algorithms, and software developers.

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