CHAPTER ONE

INTRODUCTION

The role information technology have played in various field of human endeavors can not be over emphasized. As most section of humanity like banking industries, auto mobile industries etc have experience the influenced of information technology like wise the personnel office.

Personal information management (PIM) refers to both the practice and the study of the activities people perform in order to acquire, organize, maintain, retrieve and use information items such as documents (paper-based and digital), web pages and email messages for everyday use to complete tasks (work-related and not) and fulfill a person’s various roles (as parent, employee, friend, member of community, etc.). One ideal of PIM is that we always have the right information in the right place, in the right form, and of sufficient completeness and quality to meet our current need. Technologies and tools such as personal information managers help us spend less time with time-consuming and error-prone activities of PIM (such as looking for information). We then have more time to make creative, intelligent use of the information at hand in order to get things done or, simply, to enjoy the information itself.

For many people, this ideal seems far away. There are a bewildering number of tools available for managing personal information. But these tools can become a part of the problem leading to “information fragmentation”. Different devices and applications often come with their separate ways of storing and organizing information.

Interest in the study of PIM has increased in recent years. One goal in the study of PIM is to identify ways to introduce new tool support without inadvertently increasing the complexity of a person’s information management challenge. The study of PIM means understanding better how people manage information across tools and over time. It is not enough simply to study, for example, e-mail use in isolation. A related point is that the value of a new tool must be assessed over time and in a broader context of a person’s various PIM activities.

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