CHAPTER ONE

INTRODUCTION

1.1 BACKGROUND OF THE STUDY

In today world we are totally living in a computerized world and we have lost the human element. Many companies have transitioned their information totally to computers and software packages that has moved many people out 0f jobs. We are completely dependent on computers and ability to do task on our own has become very limited. Computerization has been a revolution in the banking sector. The advent of computers has enormously increased the banking capabilities of the banks and they are able to offer better and wider range of services to their customers. Internet banking, mobile banking, ATMS etc. are all sector. Banks are able to expand at a great rate and offer services to more and more customers because of the use of computers. No organization can offered to operate effectively without adequate and timely information. Baridam (2005), said that information is very important as it serves as a guide for planning, controlling and decision making by both corporate organization and individuals. However, as important as information is, it is not sourced and kept or stored any how or anywhere, as it may be needed at any time for guide and quick action. It is therefore very demanding that information be kept in a safe place that is very easy to react, and in a manner that will be very easy to locate and identify particularly information needed.

In the past so many systems has been used store information for example Unoka in Chinua Achebe’s work little “things fall apart” used while indigos that Is a kind of chalk to mark is wall lives that signify his creditors and the amount he borrowed from each of them. The lives he marked servers as both a reminder and as well an information. Nevertheless, as a man made tremendous progress in the journey of life, he indented new way of story information. According to Hornogreen and Harrisan (2000) dinners club was the first credit card company it started in 1952 as a club for frequent dinner by a man who ran out of many at a restaurant. Before 2005 dinner club service representatives had to start a file for each other and card holder inquiry, keep track of the accumulating paper and until it had all been received, make decision, and then contact the card holder. All these file work kept on a paper work. The personal card group handles about 10,000 pieces of correspondence a month, so there was a lot of clerical effort maintaining the paper files; with the image of processing system which can convert pictures, drawings and written characters to machines in readable form. All correspondence to this personal utilized image is stored on an optical storage system and given four indices for retrieval purposes date retrieved. Date of credit card change account number and amount. From then, only the electronic images are used, the paper is discarded. Information in computer is very important to both corporate organization, governmental and individuals. But the banking sections benefits more from individuals of computerization. Specially the commercial banks than any other section.

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