CHAPTER ONE

INTRODUCTION

1.1       BACKGROUND OF THE STUDY

Rarely has a new area of business been heralded with such enthusiasm as “mobile commerce”, that is the conduct of business and services over portable, wireless devices. Due to the astronomical growth of the internet users, maturation of the internet technologies, realization of the internet’s capabilities, the power of electronic commerce, and the promising advancement of wireless communication technologies and devices, mobile commerce has rapidly attained the business fore – front. M-commerce, although not fully mature, has the potential to make it more convenient for customers to spend money and purchase, goods and services. Since wireless devices travel with the consumer, the ability or perhaps temptation to purchase goods and services is always present. This is clearly a technique that can be used to raise revenue. Also the successful future of m-commerce depends on the power of the underlying technology drivers and the attractiveness of m-commerce applications.

M-commerce is an e-commerce with wireless access. E- Commerce is the subset of M-commerce. If one wants to operate an M-commerce site, one should make arrangement to facilitate exchange of goods and services via the site. In this regard, buyers or customers could:

• View the goods and services available.
• Purchase any point if goods and services using the shopping cart. Shopping cart is the electronic site like software that will pick anything you buy from the shop to shopping business.
• One should have a means of making payment for goods and services selected for purchase. Typically a number of payment systems are displayed or provided and the user selects the one of most interest to him or her.

Furthermore, each payment system can operate by entirely different 

Independent body and not necessary by own M-commerce exchange. Adequately arrangements are however made between the owner M-commerce exchange, the owners of goods and services market through the exchange and payment services providers. Ideally, it is the owner of the M-commerce exchange that should negotiate with each of payment service providers and (as a separate process) negotiate with goods and services provider. 

1. OPERATION FEATURES OF M-COMMERCE
2. Anyone who has goods and services to market contact the M-commerce, to be included in the online database of the M-commerce exchange.
3. If there is an approval after processing the online form the goods and services providers is requested to provide information about goods and services and load it to the M-commerce site. Such information include name of each items, item code, brief description, unit cost, delivery items, quality discount and any other information the M-commerce exchange may deem necessary.

It is responsibility of the M-commerce exchange designs to providers a home page featuring a broad classification of goods and services offering. As the user clicks on a choice another page of tittles would come up to reappear the user to see the particular item of interest.

Before negotiating through the available goods and services a user should be requested to choose whether he or she want to view or purchase the item of interest a shopping business would be deployed were item selected by the user replace along with the individual cost and cumulative cost. When the user indicates that he has finish selection, the payment option are them displayed so the user can select a mean of payment.

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