CHAPTER ONE

1.0.INTRODUCTION

It has been discovered that sales promotion as one of promotional tools, it is very important to mobile phone industries such as MTN Uyo.

       This project/research work evaluate the impact of sales promotion on the choice and use of mobile phone times when sales promotion is carried out.

       This research work will be benefit to the firm in study (MTN) customers and public at large. This is because, at the end at this research work and interested person or the firm will see how sales promotion affect the sales of mobile phone times.

       The research himself is of great interest is the study because of the prevailing sales promotion going or the communication sector.

1.1.BACKGROUND OF THE STUDY

This has to do with the situation analysis of the firm in question via MTN Uyo. It is also known as SWOT analysis which, constitutes the strength, weakness, opportunity and threat of the firm. Therefore, the research want to find out the relationship between sales promotion and the service of MTN UYO.

       MTN Uyo has been trying in the area of sales promotion and this has marked up the sales of MTN Lines (SIM PACK). But the researcher observes that MTN Uyo should continuously embark on sales promotion in order to retain its world market share.

       In the same vein, it have been observed that other mobile phone industries such as Celtel and Globalcom are up and coming in the area of sales promotion.

This means that there is shift competition existing in the market of mobile phones lines. It was also the adventure of sale promotional campaign that has made the former monopolist (NITEL) in communication to lose its market share.

       MTN Uyo should identify new market opportunity by studying the buying behaviour and needs of consumer on coming up with the necessary sales promotion. In achieving this goals, such question should be administered, who are the customers, what do the want; how and where do they want it, who are the potential and buyer; why are they not ready to buy; how much will they want to buy and at what profit to the firm.

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