CHAPTER ONE

INTRODUCTION

1.1   BACKGROUND OF THE STUDY

        Office technology and management is one of the departments in Ken Saro-wiwa Polytechnic approved by the NBTE syllabus in 2014, majority of its courses studied are technically oriented. These courses include: keyboarding, webpage design, desktop publishing, ICT I,& II, management information system, data Base management system, modern office technology.

        An office manager is an indispensable asset to any organization or establishment in which their importance and sensitive position can never be over emphasized.  They play major roles in both the private and government establishment.  Most of the office managers are trained in the tertiary institutions of learning in Nigeria, especially in polytechnics.

        In view of this, poor instructional facilities under secretarial services and production of experienced secretaries.  Also the manipulative skill required, would be taking due to inadequate poor equipment mostly in polytechnics in Ken Saro-Wiwa polytechnic; Bori.

        Among the departments that was really equipped then, secretarial studies department. This department was fully equipped with the necessary facilities in place like typewriters, which were the major equipment, the supplied typewriter ratio was a typewriter per student irrespective of the number of students, and they were able to sit each per typewriter during their skill drill task. The most interesting factor among other things was the efficiency of these typewriters despite the frequency of usage.

1. 1. This material content is developed to serve as a GUIDE for students to conduct academic research work
2. 2. As a source for additional understanding of the subject.
3. 3. As a source for ideas for your own research work (if properly referenced).
4. 4. For PROPER paraphrasing (see your university definition of plagiarism and acceptable paraphrase)
5. 5. Direct citing (if referenced properly)
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